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Find out how we can help you tackle your healthcare challenges.

Fulfill Medical Inquiries Compliantly

MEDICAL INFORMATION CLOUD

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  • Scalable medical information access: offer streamlined access to the most recent scientific data with an enterprise-level, globally scalable solution.
  • Unified source of truth: Leverage pre-built integrations to synchronize across channels and connect via a single, verified, and monitored source.
  • Omnichannel engagement: Deliver the right scientific exchanges through the right channels (live chat, SMS, email, phone, and more) at the right time.
  • 360° view: Use real-time reporting to understand HCP and consumer utilization — and optimize services based on need.
  • Cohort creation and analytics: Access our longitudinal and real-time data to create representative patient cohorts.
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How It Works
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Step 1: Consolidate Sources
Utilize a single source for disseminating information with omnichannel engagement options and content management capabilities — on one platform.
Step 2- Assess Utilization
Step 2: Assess Utilization
Monitor inquiries across all channels in realtime to gauge customer interests and optimize services based on need.
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Step 3: Scale to Your Needs
Build a global medical information system that's designed to support country-specific needs, with our team of experts on hand to support.
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Enable Your Medical Information Organization's Evolution
CENTRALIZE INTERACTIONS
Achieve contact center of excellence status through our robust fulfillment engine and pre-built integrations with industry-leading applications. Empower your Medical Information team to go above and beyond without sacrificing quality.
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STREAMLINE COMMUNICATION
Remove information silos so your Medical Affairs team can operate efficiently and effectively. Information is synchronized across channels to ensure consistency.
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EXCEED HCP EXPECTATIONS
Strive for a true omnichannel experience within Medical Information. Uncover your HCPs' and patients' preferred channels and tailor their experience. Provide information that delivers what they need, when and where they need it.
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SCALE GLOBALLY
Align to global standards, workflows, and processes. Manage international requirements and data collection variables to support country-specific needs.
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Success Stories
Michael Townsend
Michael Townsend
Research Director
Life Sciences Commercial Strategies
idc
“Komodo’s full-stack platform approach enables a comprehensive foundation for healthcare analytics, allowing Life Sciences and healthcare companies to generate critical insights across the industry.”
Joey Mattingly Hex
Joey Mattingly, PharmD, MBA, PhD
Associate Professor Research Director
University of Maryland
“With Komodo’s research-grade insights and technology, we will now have unprecedented visibility into the full range of factors that contribute to healthcare outcomes, including the historically overlooked role of social determinants.”
Tom Haskell
Tom Haskell
Global Head of Innovation, Data, and Analytics
kantar
“Komodo allows us to unlock richer insights by integrating our own data with the Healthcare Map, all on the Sentinel platform. In our experience with real-world-evidence research, this technology has played a pivotal role in offering a timely, comprehensive, and accurate view of patient journeys to drive evidence around disease burden and health outcomes.”